From property ownership records and transaction data to tenant identities and financial information, every layer of the platform is secured using industry-standard encryption and governed by region-specific regulatory frameworks.

Platform Uptime99.97% — last 12 months

Regulatory Frameworks10 active — RERA, REGA, DTCM, EJARI, CBUAE + 5 more

Encryption StandardAES-256 at rest · TLS 1.3 in transit

Data ResidencyGCC-based servers — no data leaves the region

View Compliance Framework Request Security Report

AES-256encryption at restTLS 1.3in transit99.97%platform uptimeZero-trustarchitectureGCC dataresidency enforcedSOC 2Type II auditedRERAauto-complianceDLDregistered transactionsCBUAEregulated workflows2FAon all accountsPenetration testedquarterlyISO 27001alignedAES-256encryption at restTLS 1.3in transit99.97%platform uptimeZero-trustarchitectureGCC dataresidency enforcedSOC 2Type II auditedRERAauto-complianceDLDregistered transactionsCBUAEregulated workflows2FAon all accountsPenetration testedquarterlyISO 27001aligned

Security Architecture

Built for a market
where real estate data demands protection

Real estate data in the GCC includes ownership records, transaction histories, tenant identities, and financial information. This is not just operational data—it is regulated, sensitive, and business-critical.

Property Aster is designed with enterprise-grade security at every layer, ensuring your data is protected across infrastructure, application, and user access levels.

Encryption at Rest & Transit

AES-256 encryption with TLS 1.3 security

All property data, transaction records, and user information are encrypted using AES-256 at rest. Data transferred between systems is secured with TLS 1.3, ensuring protection against unauthorized access at every stage.

AES-256 storageTLS 1.3 transportKey rotation every 90 daysHardware security modules

Zero-Trust Architecture

Verify every request. Trust no access by default.

Every user, device, and system interaction is authenticated and verified before access is granted. The platform follows strict access control policies to ensure only authorized actions are performed.

RBAC across all verticalsLeast-privilege enforcementMulti-factor authenticationSession timeout controls

GCC Data Residency

Our real estate data stays within the region

All data generated within the GCC is stored on region-based infrastructure. No property records, financial data, or personal information is transferred outside approved jurisdictions.

UAE-based primary serversKSA secondary replicationNo cross-border data transferPDPL compliant storage

Continuous Monitoring

24/7 Threat Detection

Your platform activity is continuously monitored by a dedicated security layer that detects anomalies, unusual access patterns, and potential threats in real time. Automated alerts ensure risks are identified and addressed before they impact operations.

24/7 SOC monitoringAnomaly detectionReal-time alertingQuarterly pen testing

Backup & Recovery

Reliable data protection with rapid recovery

All platform data is backed up automatically with point-in-time recovery options. In the event of any disruption, systems can be restored quickly with minimal data loss, ensuring business continuity at all times.

Daily automated backups4hr RTO / 1hr RPOCryptographic verificationGeographic redundancy

Audit Logging

Complete and traceable activity records

Every action across the platform is recorded, including user access, data changes, and transactions. These logs create a transparent and verifiable audit trail, supporting compliance with regulatory requirements across GCC markets.

Immutable audit trailDLD/RERA compliant logs90-day access historyExportable compliance reports

Compliance Framework

10 real estate regulatory frameworks.
Across the GCC, enforced automatically

Property Aster embeds real estate compliance directly into its platform architecture. Every listing, transaction, and contract is automatically aligned with the appropriate regulatory framework based on the market in which you operate.

No manual submissions. No missed requirements. Full compliance by design.

FrameworkMarketStatus

RERA

Transactions · Leasing · Agents

Dubai, UAE

Live

DLD

Transfers · Titles · NOC

Dubai, UAE

Live

DTCM

Short-term rentals · Permits

Dubai, UAE

Live

EJARI

Residential lease registration

Dubai, UAE

Live

Tawtheeq

Residential contracts

Abu Dhabi, UAE

Live

REGA

Off-plan · Resale · Leasing

Saudi Arabia

Live

Ejar

Lease registration

Saudi Arabia

Live

CBUAE

Mortgage advisory

UAE Wide

Live

QCB

Property finance

Qatar

Live

KRERA

Property transactions

Kuwait

Live

Data Protection

We assure 100%
Data privacy and full data control.

Property Aster never sells, rents, or monetizes user data. We use your data only to operate the platform and enforce compliance. Users can export, modify, or delete their data at any time.

No data selling or renting

We do not share personal or transaction data with third parties for commercial purposes. Ever.

Full data portability

Export your complete data in standard formats at any time. Agents own their listing history. Landlords own their lease records. Always.

Right to deletion

Request deletion of your data at any time. Regulatory records required by DLD or RERA cannot be deleted (by law), but all other data is removed within 30 days.

PDPL compliance

Full compliance with the UAE Personal Data Protection Law and Saudi Arabia's PDPL. Data processing is lawful, purpose-limited and transparent.

Consent-first data practices

No data is collected or processed without explicit user consent. All consent is granular, revocable and clearly documented.

Certifications & Licences

Every credential.
Independently verified.

Our security posture and regulatory licences are independently audited and verified. We don't self-certify — we get checked.

SOC 2 Type II

Independent security audit covering availability, confidentiality and processing integrity.

Audited

RERA Licensed

Dubai Real Estate Regulatory Agency broker licence — current and verified.

Active

DED Licensed

Dubai Department of Economic Development commercial licence.

Active

ISO 27001 Aligned

Information security management aligned to ISO 27001 framework.

Aligned

REGA Registered

Saudi Real Estate General Authority registration for KSA operations.

Active

PDPL Compliant

UAE and KSA Personal Data Protection Law compliance — independently reviewed.

Verified

Pen Tested

Quarterly penetration testing by independent security firms.

Q1 2025

DTCM Registered

Dubai Tourism & Commerce Marketing registration for holiday home verticals.

Active

Incident Response

If something goes wrong,
here's exactly what happens.

We maintain a formal incident response programme with defined SLAs for every severity level. Affected users are notified within the timeframes required by UAE and GCC data protection regulations.

Detection

Automated monitoring detects anomalous activity. Security team is alerted instantly.

< 5 minutes

Assessment

Security team assesses severity, scope and potential impact on user data.

< 30 minutes

Containment

Affected systems are isolated. Access is revoked. Spread is stopped.

< 1 hour

User Notification

Affected users are notified by email and in-platform message with clear information.

< 72 hours

Regulatory Notification

Where required by UAE PDPL or GCC regulations, relevant authorities are notified.

< 72 hours

Resolution & Report

Root cause identified, fix deployed, post-incident report published to affected users.

< 7 days

Report a security concern

If you've identified a potential security vulnerability or data issue, contact our security team directly at security@propertyaster.ae. We take every report seriously and respond within 24 hours.

Common Questions

Security & compliance
answered directly.

Everything you need to know about how Property Aster handles your data, enforces regulatory compliance and responds when things go wrong.

01Where is my data stored?

GCC Residency

All data generated by users in the GCC is stored on servers physically located within the Gulf Cooperation Council. Our primary infrastructure is UAE-based, with secondary replication in Saudi Arabia. No GCC user data is routed through or stored on servers outside the region.

02Does Property Aster sell my data?

No. We do not sell, rent, trade or otherwise share your personal or transaction data with third parties for commercial purposes. Your data is used to operate the platform, enforce compliance and improve the service — nothing else.

03How does RERA compliance work automatically?

Regulatory API

Property Aster's Off-Plan Sales and Leasing verticals connect directly to the relevant regulatory APIs. When you complete a transaction or register a lease, the platform generates the correct registration record and submits it to DLD, RERA or the applicable authority without any manual action on your part.

04What happens if there is a data breach?

Incident Response

Our incident response plan requires user notification within 72 hours of a confirmed breach, in line with UAE PDPL requirements. We publish post-incident reports to all affected users with a clear account of what happened, what data was affected and what steps were taken.

05Can I delete my account and data?

PDPL Right

Yes. You can request deletion of your account and all associated data at any time. Regulatory records — such as DLD-registered transaction records — cannot be deleted because they are required by law to be maintained. All other data is removed within 30 days of a verified deletion request.

06Is the platform compliant with Saudi Arabia's PDPL?

KSA Compliance

Yes. Property Aster's KSA operations are compliant with Saudi Arabia's Personal Data Protection Law. Data generated by KSA users is processed lawfully, stored within the GCC and subject to the same consent and deletion rights as all other users.

07What authentication options are available?

Account Security

All accounts support two-factor authentication using authenticator apps or SMS. Enterprise accounts can enforce mandatory 2FA for all team members. Single sign-on (SSO) integration is available for agency and developer accounts on Professional and Enterprise plans.

08How often is the platform security tested?

Pen Testing

We conduct quarterly penetration testing with independent security firms. Internal vulnerability scanning runs continuously. Our infrastructure is reviewed annually against the SOC 2 Type II framework and aligned to ISO 27001.

Security Documentation

Need a security
or compliance report?

Enterprise customers can request our full security documentation — SOC 2 Type II, penetration test summaries, data processing agreements and our GCC data residency attestation. We respond within 2 business days.

Request Documentation Email Security Team

Available Documents

SOC 2 Type II ReportLatest annual audit — available on NDA request Penetration Test SummaryQ1 2025 — independent third-party report Data Processing AgreementPDPL-compliant — UAE & KSA versions GCC Data Residency AttestationConfirms in-region storage — all 6 nations

Security Team

Responds within 24 hours

security@propertyaster.ae

Online

Transactions

Management

Finance

Developer
Portfolio

Top Agencies
by Market

Dubai Land Department

Our Products

Enterprise-grade security.Built for GCCcompliance.

Built for a market
where real estate data demands protection

10 real estate regulatory frameworks.
Across the GCC, enforced automatically

We assure 100%
Data privacy and full data control.

Every credential.
Independently verified.

If something goes wrong,
here's exactly what happens.

Security & compliance
answered directly.

Need a security
or compliance report?

Dubai Land Department

Enterprise-grade security.Built for GCCcompliance.

Built for a marketwhere real estate data demands protection

10 real estate regulatory frameworks.Across the GCC, enforced automatically

We assure 100%Data privacy and full data control.

Every credential.Independently verified.

If something goes wrong,here's exactly what happens.

Security & complianceanswered directly.

Need a securityor compliance report?

Built for a market
where real estate data demands protection

10 real estate regulatory frameworks.
Across the GCC, enforced automatically

We assure 100%
Data privacy and full data control.

Every credential.
Independently verified.

If something goes wrong,
here's exactly what happens.

Security & compliance
answered directly.

Need a security
or compliance report?